Our Support Policy

  • To get a pre-purchase advice, you may post in the theme’s forum.
  • To get a response more promptly, you are recommended to use our Ticket-system.
  • We try to answer your questions within 1-10 hours. However, if any delay occurs, it doesn’t mean that we forgot about you. Some of the issues require testing and analyzing, so we can resolve it effectively.
  • Please note! We do not provide support, if you do not have the purchase code.
  • Item support does not include:
    1. Customization and installation.
    2. Support for third party software and plugins.

How to use our Support System

Ancora technical support is always there to assist their users with all the technical questions regarding Ancora products.

  1. In the ‘Item Details’ there is a clickable banner “Support Sys”, which leads you to tickets.
  2. Or you may simply follow this link: ancorathemes.ticksy.com.
  3. Enter your purchase key and register in the system.
  4. To avoid a confusion, please use your own ThemeForest login in Support System.
  5. Fill out the ticket form.

How to find a purchase key

  1. Open the “downloads” tab in your account.
  2. Find our theme in the list of products.
  3. Click “download” button, and in the drop-down menu select “license certificate & purchase code”.

Recommended Hosting

Ancora offers only the best products and services and recommends them to their customers. One of the most important services is HOSTING. Unlike any cheap hostings that usually have limited resources which causes many problems to the site owners, quality hosting gives a client a fair amount of resources sufficient for any website and any task. By using quality hosting you can rest assured that your site will work smoothly. If you happen to use such hosting with limited resources (e.g. GoDaddy!), you may experience issues with “one-click install” feature. In that case, you are always welcome to contact our support team to get qualified help.

http://www.inmotionhosting.com

Get more than 30% discount on a hosting plan.

崇拜時間

主日崇拜時間

星期日:
上午 9:30 - 第一堂崇拜 (英語)
上午 11:00 - 第二堂崇拜 (廣東話--設有普通話/國語傳譯)

地點

206-725-6363
5801 Beacon Ave S, Seattle WA 98108
office@seattlecbc.org

牧者的話

Pastor’s Blog

  • 被揀選的族類
    作為相信聖經的基督徒,我們如何與聖經協調所有發生的和正在發生的喬治•弗洛伊德  (George Floyd) […]
  • 關於大使命
    這是我們的主耶穌基督升天的當日所說的話: […]
  • 落場參與
  • 華浸小教會
    我們有二十二名弟兄姊妹參加了10月11日至14日舉行的休斯敦家庭教會(在華浸名為小教會)研討會。 […]
  • 靈命毒藥
    上帝十分祝福我們, […]
  • 地方教會的首要地位
    讓我首先說,我相信普世教會和地方教會。 容許我作出解釋。 […]
  • 事奉需要休息嗎?
    多年來,我聽到善意的基督徒提出各種理由,說明為什麼他們需要在事奉方面長時間休息或根本無法事奉。 […]
  • 致華浸大家庭
    我非常感謝你們多年來堅持參與和支持華人浸信會, 並讓我成為你的主任牧師。 […]